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Stationery House Online @

Online Returns Form

Please complete the form below if you wish to return items to us for a refund or exchange. Once completed we will email you with a returns note to include in your parcel. If you do not have access to a printer, we will arrange an alternative solution for you. 

For questions or additional support you can Live Chat with us on our website (9am-9pm Monday-Saturday), Telephone us on (01275) 875002 (9am-5pm Monday-Saturday) or email 

Online Returns Request
Refund or exchange?
Reason for return:

Please note that only items that are being returned due to a fault/defect are eligible for a free of charge return. All other refunds/exchanges will incur a £2.99 returns fee, deductible from the refund amount issued to you, or added to the balance of an exchange. Goods that are returned due to a reported fault or defect are fully examined on return. If Stationery House believes that a reported fault/defect is not genuine in an attempt to fraudulently claim a free return, we reserve the right to deduct the £2.99 returns fee from the refund amount we issue. 

Refund fees as mentioned apply to Mainland UK, Northern Ireland, Isle of Wight, Scottish Highland & Scottish Island orders only. Returns fees from all other locations may vary and will be fully agreed before a refund/exchange is commenced. 

The Stationery House Returns Policy is in addition to your statutory rights. To view our Returns Policy in full, click here.

Thanks for submitting your returns request- we will be in touch shortly...

Privacy Statement

Stationery House operates in line with the policies as set out by the General Data Protection Regulations of 2018 (GDPR). 

GDPR sets a framework of our obligations when handling personal data and your rights to the personal data we hold. 

To view our privacy statement- Click Here

If you have any queries please email:

Terms and Conditions

Our terms and conditions of service covers all goods and services provided in store and online. 

Click Here to view our Terms and Conditions

If you have any queries please email:

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